Welcome to "Mas3aCo," the leading platform that connects UAE manufacturers with local and international customers. By using this platform, you agree to comply with the following terms and conditions. Please read them carefully, as they outline the rights and responsibilities between you and the platform and explain how to use our services.

1. Definitions and General Terms
- "Mas3aCo Platform": An online platform aimed at connecting UAE manufacturers with local and international customers, allowing manufacturers to showcase their products and facilitate access to new business opportunities.
- "User": Any individual who registers on the platform to purchase products, supply, or use the provided services.
- "Factory": Any entity or facility that produces goods within the UAE and seeks to display its products on the platform.

2. Registration and Account Use
- To use the "Mas3aCo" platform, the user or factory must create a personal account. During registration, you are required to provide accurate and truthful information, including your full name, email address, phone number, and company (if applicable).
- The created account is the user's personal responsibility. You must maintain the confidentiality of login credentials and avoid sharing this information with others.
- The use of multiple accounts for illegal or misleading purposes is prohibited.

3. Intellectual Property Rights
- All content available on the "Mas3aCo" platform, including texts, graphics, images, logos, trademarks, software, and data provided by "Mas3aCo," is the exclusive property of the platform or our suppliers or partners.
- Users may not republish, distribute, or modify this content without prior written permission from "Mas3aCo."
- By using the platform, you agree to respect the intellectual property rights of both "Mas3aCo" and third parties.

4. Platform Usage Terms
- "Legal and Legitimate Use": Users must use the platform only for legal and legitimate purposes in accordance with local and international laws.
- "No Defamation": Publishing any offensive, misleading, or threatening content, or material that infringes on the intellectual property or legal rights of others, is prohibited.
- "Verification of Information": Both users and factories are responsible for providing accurate and truthful information on the platform. Each party is responsible for ensuring the accuracy of their data before publishing.

5. Role of the "Mas3aCo" Platform
- "Link between Factory and Customers": We provide a platform to connect UAE factories with local and international importers or traders. We act as a digital intermediary to facilitate communication and negotiations.
- "Platform Not Responsible for Product Quality": We are not responsible for the quality of products or fulfillment of promises by factories. We simply provide a platform for communication, and users should verify product specifications and quality before purchasing.

6. Offers and Pricing Terms
- "Request for Quotes": Users can submit a request for a quote (Quotation) by clicking the "Request Quote" button on the product page. The factory will be contacted directly to obtain the best prices and offers.
- "Negotiation on Your Behalf": At "Mas3aCo," we aim to secure the best deals for users and negotiate on their behalf with factories. However, we do not guarantee ideal offers in every case.
- "Special Offers": Offers and discounts on the platform may be time-limited or quantity-limited and cannot be considered a guarantee for obtaining the same prices or offers in the future.

7. Contracting and Payment
- "Payment Procedures": The platform includes secure payment tools to enable users to complete their transactions easily. Users must complete payments according to the available payment methods on the platform.
- "Financial Terms": Payment methods and financial terms may be determined with the factories or vendors offering their products through "Mas3aCo." The platform does not participate in financial transactions between parties but facilitates them.
- "Financial Settlement": In case of any financial dispute between the user and the factory, the parties involved must resolve the dispute among themselves without intervention from "Mas3aCo."

8. Shipping and Delivery
- "Shipping Terms": Products are delivered via available shipping services in collaboration with our logistics partners. "Mas3aCo" offers local and international shipping, and users can track their shipments in real-time.
- "Shipping Responsibility": The platform is not responsible for delays or damages that may occur during the shipping process. While we work with trusted shipping partners, the responsibility for ensuring the accuracy of details lies with the client and the factory.
- "Direct Delivery": Deliveries are made directly to the customer's door. In case of issues or mismatched addresses, the customer must contact customer service for resolution.

9. Customer Reviews and Feedback
- "Review System": After interacting with the factories, users can provide reviews and ratings based on their experience. These reviews aim to help other users make informed decisions.
- "Review Content": "Mas3aCo" reserves the right to remove or modify any review that conflicts with platform policies or contains offensive or disruptive content.

10. Data Protection and Privacy
- "Data Collection": We collect user data to improve service and provide a better experience. All data will remain confidential and will not be shared with third parties without consent.
- "Cookies": We use cookies to store user preferences and improve the experience on the platform.
- "Access and Correction": Users have the right to access their personal data and correct it at any time.

11. Account Termination and Closure
- "Account Closure": Users can close their account at any time by contacting customer support. Upon account closure, the user remains responsible for any outstanding financial obligations until the closure date.
- "Account Termination by "Mas3aCo"": "Mas3aCo" reserves the right to close accounts that violate the terms and conditions without prior notice. This includes, but is not limited to, accounts engaged in illegal or abusive activities.

12. Amendments to Terms and Conditions
- "Updates": "Mas3aCo" reserves the right to modify these terms and conditions at any time. You will be notified of any significant updates via email or through a notification on the platform.
- "Acceptance of Modified Terms": Continuing to use the platform after modifications is considered your acceptance of the amended terms.

13. Applicable Laws
- "UAE Law": These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes arising from the use of the platform will be resolved according to UAE jurisdiction.

14. Contact and Support
- "Technical Support": If you have any inquiries or issues regarding the use of the platform or the terms and conditions, you can contact our support team through the available channels at any time.